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Wheelchair van driver
What you’ll be doing
Job duties
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Provide door-through-door pick-up and drop-off for clients
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Ensure client’s wheelchair has been safely tied down and secured for transport
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Transport clients to and from previously scheduled locations in a safe and timely manner
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Inspect vehicle for any damage, ensure all the required equipment is in the vehicle
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Maintain cleanliness of company vehicles and report mechanical concerns to management
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Use software, tablets or electronic device as required
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Maintain company tablet in case
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Keep up to date with training
What you’ll need to be eligible
Qualification requirements
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At least 21 years old
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Valid Ohio Driver’s License with a clean driving record (No CDL required)
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High School Diploma or GED
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Pre-employment Drug Screen and will be part of our random drug program
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Physical Exam
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Criminal Background Check
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Must be able to work around service animals
Dispatch operator
What you’ll be doing
Job duties
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Assign trips to drivers using state of the art software to efficiently place trips
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Communicate with on-the-road drivers using computer-based messaging as well as the telephone system
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Report on-the-road accidents to management
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Arrange towing and all associated tasks when needed
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Provide customers with accurate and professional information on the status of their pick-up
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Handle and attempt to resolve customer complaints in a professional manner
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Assist the Customer Service Department as needed by answering phones and entering trip information
What you’ll need to be eligible
Qualification requirements
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Must pass a pre-employment DOT drug screen
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Must pass a State and Federal criminal background check.
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High School Diploma or GED required
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Customer Service and/or call center experience preferred
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Must have the ability to work weekends and holidays as needed